Kath Pay

Kath Pay

Email Marketing

Kath Pay is a world-renowned email marketing leader, recognised for pioneering the Holistic Approach to email. She is the author of two best-selling books, Holistic Email Marketing and the newly released 2nd edition, Holistic Email Marketing: A Practical Philosophy to Revolutionise Your Business and Delight Your Customers.

With over 25 years of experience, Kath has helped hundreds of brands transform their results through strategy, testing, and behavioural science. She is the Founder of the Holistic Email Academy, the first in-depth training academy dedicated solely to email marketing, where marketers learn practical skills to drive meaningful results.

An award-winning thought leader, keynote speaker, and consultant, Kath is passionate about blending psychology, persuasion, and data to create customer-first marketing that works.

11:45 am - 12:30 pm
Main Hall

Buyer Modalities: The Four Personalities Behind Every Click

Explaining the 4 buyer modalities (Competitive, Spontaneous, Humanistic, Methodical): How one email can speak to all four types—and how the same principles apply to websites, ads, and content. Live examples of copy shifts to resonate with each modality.